To uninstall the scanner driver from the Devices and Printers:Ī. If the issue persists then uninstall and reinstall the printer driver software from your computer from the Devices and Printers and Programs and Features. How to back up and restore the registry in Windows

Then, you can restore the registry if a problem occurs.įor more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base. For added protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. Important This section, method, or task contains steps that tell you how to modify the registry. Try to run the Fix it from the link below. Go to 'Printer' in the menu bar of the pop-up window and uncheck 'Use Printer Offline.' This action will change the printer from offline to online. A pop-up window detailing all current print jobs will open.Ĭ. Double-click on the icon of the printer you want to change to online. This will open a window with a list of the printers currentlyī. Open the Start menu, click on control panel and click on the 'Printers and Faxes' icon. Try to follow the steps provided below and check if it helps:Ī. I would suggest you to try the steps provided from the link below and check if it helps. What is the make and model number of your printer? Did you make any changes to the computer before the issue occurred?ģ. When exactly do you get this error message?Ģ.

Free ocr software for brother mfc 7840w